Please Be Advised
godspeed Bicycles will accept product exchanges within 30 days of the original purchase date. The product MUST be in original condition and in the original packaging. If it isn’t in the same condition and packaging that it was when you received it, then it isn’t able to be returned for exchange! godspeed Bicycles will only process exchanges for product that was purchased online directly from godspeed Bicycles. If you purchased from a godspeed Bicycles dealer then you must contact them for their return/exchange policy. You also need to be the original purchaser with a valid godspeed Bicycles order confirmation or godspeed Bicycles factory sales receipt. We only exchange returned product for another godspeed Bicycles product – we do not give cash refunds. You will be responsible for the shipping costs to get the product to us. godspeed reserves the right to charge a restocking fee on any returned goods. Contact the godspeed Bicycles warranty department at [email protected] for the next steps.